Shipping Information

Shipping Policies
Costs – Shipping costs depend on the options you choose, the size and weight of the item and where the order is going. It’s really not that complicated. To estimate shipping costs, place an item in your cart and then click the Proceed to Checkout button. On the order confirmation page you can select different shipping options and preferences to see how the prices and delivery estimates change.

Shipment Methods – We provide a wide selection of delivery options that let you choose how quickly you want to receive your order and how or if (in certain circumstances) you want to pay shipping. When you place an order we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates will be emailed to you. You’ll see shipping and delivery date estimates in the order confirmation e-mail and in the order summary in Your Account. After you’ve placed your order, you can check on the shipping status in Your Account.

Shipment Restrictions – Warranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations. You’ll be notified while placing your order if we’re unable to ship specific items to the address you’ve selected. If you have a tracking or delivery confirmation number, you can track your package by clicking the “Track Packages” link in Your Account. The shipping method and carrier for your package will be listed in Your Account and in your shipment confirmation e-mail. If you need to contact the carrier, you’ll find contact information below. To speed delivery, shippers may not location-scan all of their shipments. When shipping volume is high, packages are processed in bulk, and the first time a package is scanned may be upon arrival at a regional hub near the destination, or even when the package is delivered. If you don’t see any tracking data for your shipment, and the estimated delivery date has not yet passed, please do not be concerned.

Some shipments, such as Standard International shipments, are not trackable.

If you’re not sure whether your order has been shipped, check the status of your recent orders in Your Account.

UPS
Package Tracking
Phone: 1-800-742-5877

U.S. Postal Service
Priority Mail Package Tracking